
The website describes them as rugged and stable. But in real life, we found out that the touch screens broke easily during actual use in an oily and humid environment. So to protect the screens, we installed thick Plexiglass panels in front of the touch screens and forced the operators to use USB mice to control the panel instead.
Unfortunately, the single onboard USB port seems to have been designed to have a device plugged in permanently. Because the mice also get damaged easily in the dirty environment, they need to be replaced constantly, sometimes even weekly, and so the USB port gets damaged quite often. And when the supply of mice run out or damaged USB ports don't get fixed in time, the operators start pressing down really hard on the Plexiglass in order to press on the screen. The result? Damaged touch screens, again.

Anyway, after like a year of daily use, the SanDisk cards started failing one by one. Luckily, this time I stopped the purchasing department in time and helped them buy standard CF cards. I had found a supplier of small sized CF cards earlier, and I managed to get Lexar 128 MB cards for $1 each. $24,950 saved!
What warranty?
No comments:
Post a Comment